Last updated: August 2026

These Terms and Conditions govern your use of our website (https://hampi.health) and all services provided by Hampi Health, including the primary care directory, community health navigation services, patient outreach, employer wellness programs, and clinic and broker partnership programs. By accessing or using our website or services, you agree to these terms. If you do not agree, please do not use our website or services.

1. About Hampi Health

Hampi Health is a community health navigation platform dedicated to connecting Rio Grande Valley residents to trusted local primary care providers. We serve individuals, healthcare clinics, insurance brokers, and employers across Hidalgo, Cameron, Starr, and Willacy counties.

Our services include:

• A free, verified Primary Care Directory at hampi.health listing local clinics and providers
• Community health navigation services — helping residents find, select, and schedule with a primary care provider
• Patient outreach and follow-up — contacting individuals who have provided written consent to assist them in accessing care
• Employer wellness programs — partnering with businesses to activate employee health benefits
• Broker partnership programs — working with insurance brokers to support member PCP selection and care access
• Clinic partnership programs — featuring verified provider listings with subscription-based visibility tiers
• Bilingual health education content in English and Spanish

2. Personal Information and Data Collection

Hampi Health collects personal information in the following ways:

2.1 On Our Website (hampi.health)

Our website does not directly collect Protected Health Information (PHI). Basic contact information submitted through our website contact form is used solely for responding to inquiries. For details, see our Privacy Policy.

2.2 Through Patient Consent Forms (JotForm)

When Hampi Health engages in direct patient navigation services, we collect personal contact information — including name, phone number, and email address — through encrypted consent forms hosted on JotForm, a HIPAA-compliant third-party platform. This information is collected only after the individual has provided written authorization via our Patient Communication and Contact Authorization form.

Information collected through JotForm is used exclusively to:

• Contact the individual to assist with finding a primary care provider
• Schedule or support appointment coordination
• Follow up to confirm appointment attendance
• Provide health education and navigation support

2.3 Through Physical Consent Cards

At community events, broker offices, and employer wellness programs, Hampi Health may collect contact information through signed physical consent cards. By signing a consent card, the individual authorizes Hampi Health to contact them via phone, text, or email for healthcare navigation purposes. Individuals may withdraw consent at any time.

2.4 Data Protection

Hampi Health does not sell, share, or distribute personal information to third parties for commercial purposes. We do not store or transmit Protected Health Information (PHI) beyond what is minimally necessary for navigation and scheduling coordination. All personal data is handled in compliance with applicable Texas and federal privacy laws.

2.5 Patient Communication and Contact Authorization Language

When individuals provide consent to be contacted by Hampi Health — whether through our online JotForm consent form or a signed physical consent card — the following authorization language applies:

“I authorize Hampi Health to call or text me at the phone number and email provided (even if that number is on any Do Not Call Registry or is a wireless number) regarding healthcare navigation services, including assistance scheduling appointments with a primary care provider, clinic referrals, and health education resources in the Rio Grande Valley. In addition, I authorize Hampi Health to contact me for any relevant communication, follow-up, and health awareness purposes. I understand that I am not required to opt in to receive text messages, calls, or emails as a condition (directly or indirectly) of receiving services from Hampi Health. I am the current authorized user of the phone number and email address provided. I consent to calls being recorded and monitored. I understand that text messages are recurring and ongoing and that messaging and data rates may apply. I consent to and understand that emails are recurring and ongoing unless I choose to unsubscribe. I understand that I can withdraw consent or unsubscribe at any time.”

3. Community Health Navigation Services

Hampi Health operates as a community health navigation platform. Our navigation services are provided by a community health navigator and are educational and logistical in nature.

3.1 What Our Navigation Services Include

• Educating individuals about their health coverage and their right to select a Primary Care Provider
• Presenting verified local clinic options based on the individual’s insurance plan, location, and language preference
• Assisting individuals in preparing to contact their managed care plan to select or change their PCP — the individual makes all plan-related decisions independently
• Coordinating appointment scheduling with clinic partners on behalf of consenting individuals
• Providing pre-appointment preparation and post-appointment follow-up

3.2 What Our Navigation Services Do Not Include

• Acting as an authorized representative or insurance agent for any individual
• Contacting managed care organizations or insurance carriers on behalf of members
• Providing insurance advice, benefits counseling, or enrollment assistance
• Making clinical recommendations or providing medical advice of any kind
• Guaranteeing specific health outcomes or appointment availability

Hampi Health is not a licensed healthcare provider, insurance broker, or benefits counselor. Navigation services are provided as a free community service. Any medical decisions remain the sole responsibility of the individual and their healthcare provider.

4. Primary Care Directory

4.1 For Community Members

Our Primary Care Directory connects RGV residents with verified local healthcare providers. Directory listings include contact information, hours, insurance accepted, and services offered. While Hampi Health verifies listing accuracy at the time of onboarding, we recommend confirming details directly with the provider before scheduling. Hampi Health is not responsible for the quality, availability, or outcome of provider services.

4.2 For Healthcare Providers

Providers may apply to list their clinic through the Hampi Health Provider Application Form. Listings are subject to our verification process. We reserve the right to approve, reject, or remove listings at our discretion. Subscription-based listing tiers are available. Clinic partners agree to maintain accurate information and notify Hampi Health within 5 business days of any changes to clinic details.

5. Clinic Partnership Program

Healthcare providers may enter into a formal clinic partnership with Hampi Health through a written service agreement. Clinic partners receive enhanced directory visibility, priority inclusion in navigator community outreach, and access to Hampi Health’s employer wellness referral network.

Clinic partnership fees are subscription-based and billed monthly. Partnerships may be terminated by either party with 30 days written notice. Hampi Health does not guarantee a specific number of patient connections as a condition of partnership. Compensation is charged for marketing visibility and navigator outreach services — not for patient referrals.

6. Broker and Employer Partnership Programs

6.1 Insurance Broker Partnerships

Hampi Health partners with licensed insurance brokers to support their members in accessing primary care following enrollment. Broker partnerships are governed by a separate written service agreement. Hampi Health provides community education and navigation services to broker-referred members — it does not act as an insurance representative, receive compensation per patient referred, or engage in activities that would require an insurance license.

6.2 Employer Wellness Programs

Hampi Health partners with employers to deliver the Health Savings Program — a structured employee wellness initiative that includes quarterly health events, navigation services, a doc series, and monthly impact reporting. Employer wellness programs are governed by a separate written agreement. Hampi Health does not share individual employee health information with employers. All reports are aggregate and anonymized.

7. Use of Our Website and Services

Permitted Use

You may use our website to search the Primary Care Directory, access health education content, submit provider or event listings, explore partnership opportunities, and contact us for navigation support.

Prohibited Use

You agree not to:

• Use our website for unlawful purposes or in violation of Texas or federal laws
• Copy, modify, or distribute our content without written permission
• Interfere with the website’s functionality
• Misrepresent your identity or affiliation
• Use automated systems to access or scrape our website
• Submit false or misleading information through any Hampi Health form or consent process

8. Intellectual Property

All content on our website and materials — including text, logos, health education content, flyers, scripts, program materials, and the Hampi Health brand — is owned by Hampi Health or its licensors and protected by Texas and U.S. copyright laws. You may not reproduce, distribute, or modify our content without written permission, except for personal non-commercial use.

9. Third-Party Platforms and Links

Hampi Health uses third-party platforms including JotForm for encrypted form collection and HubSpot for contact management. Our website may also link to third-party sites including provider websites and partner pages. We are not responsible for the content, services, privacy practices, or accuracy of third-party platforms. Use of these platforms is subject to their own terms and privacy policies.

10. Disclaimer of Warranties

Our website and services are provided “as is” without warranties of any kind, express or implied, including accuracy, reliability, or fitness for a particular purpose. We do not guarantee that our website will be uninterrupted or error-free. Provider listings are verified at the time of onboarding but may change. Use our services at your own risk, as permitted by Texas law.

11. Limitation of Liability

To the fullest extent permitted by Texas law, Hampi Health, its affiliates, and partners are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services, including losses from provider interactions, reliance on directory information, or outcomes of navigation services. Hampi Health is a navigation and education service — all medical, insurance, and clinical decisions remain the responsibility of the individual and their providers.

12. Indemnification

You agree to indemnify and hold Hampi Health harmless from any claims, damages, or losses arising from your violation of these terms, misuse of our website or services, or interactions with third parties connected through our platform.

13. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our services or legal requirements. We will notify users via our website at least 30 days before significant changes take effect. Continued use of our website or services after changes constitutes acceptance of the updated terms.

14. Governing Law

These terms are governed by the laws of the State of Texas, excluding conflict of law principles. Any disputes will be resolved in the state or federal courts of Hidalgo County, Texas.

15. Contact Us

For questions about these Terms and Conditions, to withdraw consent, or to request removal of your contact information, please contact:

• Email: support@hampi.health
• Contact Form: https://hampi.health/contact-us/
• Website: https://hampi.health